These iTrade General Terms and Conditions (the «GTC») govern your rights and obligations in connection with the use of services provided by I.T.S. INTELLIGENCE TRADE SOLUTIONS LTD (the «Services»), offered primarily through our website at https://itrade.money (the «Website»). Please read these GTC carefully. You are under no obligation to use the Services if you do not agree with or understand any portion of these GTC, nor should you use the Services unless you fully understand and agree to them.
These GTC govern the rights and obligations of you (“you”, “your”, or the “Customer”) in connection with the use of the Services provided by I.T.S. INTELLIGENCE TRADE SOLUTIONS LTD, a company incorporated under the laws of Cyprus, with its registered office at Thessalias 30, Flat/Office 21, 1057, Nicosia, Cyprus, Business ID: HE475032, registered in the Cyprus Registrar of Companies (“we”, “us”, “our”, or the “Provider”).
By registering on the Website or, where registration is not required, by your first use of the Services (e.g., initiating a demo trade), you enter into a contract with the Provider for the provision of your chosen Services. These GTC form an integral part of this contract, and by using the Services, you expressly agree to be bound by these GTC.
The Services are intended solely for individuals aged 18 or older residing in countries where the Services are available. By registering or using the Services, you confirm that you are over 18 and access the Services only from permitted jurisdictions. You acknowledge that access to or use of the Services may be restricted or prohibited by law in certain countries, and you undertake to comply with all applicable laws.
We do not provide Services to:
We reserve the right to refuse, restrict, or terminate Services for such Customers, including access to the Client Section and Trading Platform, at our sole discretion.
The Services include tools for simulated trading on FOREX, cryptocurrency, or other financial markets, analytical tools, training and educational materials, access to the Client Section, and ancillary services (e.g., third-party applications). All trading within the Services is simulated, using fictitious funds that cannot be claimed, withdrawn, or used for real trading. Unless expressly agreed, you are not entitled to monetary rewards or profits based on demo trading performance, nor are you liable for losses.
The Services do not constitute investment services under applicable laws. We do not provide guidance, instructions, or recommendations regarding trading activities. Any information or statements interpreted as investment advice are expressly disclaimed. Our employees, staff, or representatives are not authorized to provide investment advice or recommendations, and we are not responsible for any such interpretations.
Your personal data is processed in accordance with our Privacy Policy, available at https://itrade.money.
You may order Services through the Website by completing the registration or order form, which redirects you to the dashboard for account creation. Upon registration, we will email you login credentials for the Client Section and/or Trading Platform.
The Services include:
Details of each Service, including fees and parameters, are available on the Website.
All information provided during registration or order submission (e.g., name, email, phone number) must be complete, accurate, and up to date. You are responsible for updating your information in the Client Section. We are not obligated to verify the accuracy of your data, and you bear all risks associated with inaccurate or outdated information.
If you provide a tax ID, company number, or indicate that you are a legal entity, you will be considered an entrepreneur (trader) for the purposes of these GTC. In such cases, consumer protection provisions under applicable law will not apply to you.
The fee for the iTrade Challenge varies based on your selected configuration (e.g., initial capital, risk level, trading parameters) and is detailed on the Website. Fees are non-refundable except as specified in Section 12. We reserve the right to offer Services under individually agreed conditions, determined at our sole discretion.
You are not entitled to a refund if you:
If you initiate an unjustifiable chargeback or dispute a payment with your bank or payment service provider (e.g., for cryptocurrency transactions), we may suspend or permanently deny your access to the Services at our sole discretion.
The configuration selected for the iTrade Challenge (e.g., initial capital, currency, risk level) applies to the subsequent Verification phase and cannot be changed. New Challenge orders are not subject to this restriction.
We reserve the right to modify Service fees, parameters, or conditions at any time. Changes will be published on the Website and do not apply retroactively to Services already purchased.
You may review and modify the order form before submission. The contract is concluded upon our confirmation of your order or, for paid Services, upon payment of the fee. The contract is archived electronically, and access is not provided to Customers.
You are responsible for obtaining and maintaining the necessary equipment (e.g., computer, mobile device) and internet access to use the Services. We do not guarantee compatibility with all devices, browsers, or software, including third-party trading platforms. You bear all costs associated with equipment, software, and internet access.
Trading platforms are operated by third parties, and their terms and privacy policies apply. You must review these before using the Services. We are not responsible for third-party platform performance, availability, or compliance, as outlined in Section 9.
If we detect excessive or suspicious ordering behavior (e.g., multiple orders in a short period), we may limit further purchases or suspend your access to prevent potential harm. Repeated violations or engagement in Forbidden Trading Practices (Section 5.4) may result in permanent suspension without refund.
The Supplier is I.T.S. Intelligence Trade Solutions Ltd. Payments are settled via Odeonpay ALE S.R.L. (“Paysagi”), acting solely as Merchant of Record for transaction settlement purposes. Paysagi is not the supplier of the goods or services. Payment settlement is subject to Paysagi’s Terms of Use, available at https://paysagi.com/terms-of-use/, which are presented to customers during the payment process.
Refunds are available only as specified in Section 12 (e.g., for successful completion of evaluation phases or consumer withdrawal rights). No refunds are provided for failure to meet Challenge or Verification conditions, account termination, or voluntary cancellation.
Each Customer is permitted only one Client Section. All Services must be managed through this account. Multiple accounts using the same IP, device, or payment method are prohibited and may result in suspension or termination.
We may limit the number of active iTrade Challenges or Verifications based on total initial capital or other parameters. Capital, performance data, or parameters cannot be transferred or combined between accounts unless we grant an exception.
Access to the Client Section and Trading Platform is protected by login credentials, which you must not share with third parties. If you are a legal entity, only authorized employees or representatives may use the account. You are responsible for all activities conducted through your account. We are not liable for any misuse or unauthorized access resulting from your failure to secure your credentials.
The Services may not be available 24/7 due to maintenance, upgrades, or other factors. We are not liable for service outages, data loss, or interruptions, including those caused by third-party platforms, as detailed in Section 9.
To cancel your Client Section, email [email protected]. Cancellation is treated as contract termination, and you will lose access to all Services, including the Client Section and Trading Platform. No refunds will be provided for fees already paid.
You may trade freely on the Trading Platform unless your strategy violates Forbidden Trading Practices (Section 5.4). You must adhere to standard market practices and risk management rules applicable to financial markets.
You grant us permission to access and share your demo trading data (e.g., trade types, volumes, performance metrics) within our corporate group or with affiliated entities for evaluation and service improvement. This sharing may be automated, and you are not entitled to compensation for such use. You acknowledge that your demo trading does not constitute investment advice or recommendations.
We are not responsible for the accuracy, timeliness, or availability of information displayed on third-party Trading Platforms, including delays, inaccuracies, or interruptions, as outlined in Section 9.
The following practices are strictly prohibited during demo trading and funded accounts. Violations may result in immediate disqualification, account termination, loss of access to payouts, and/or legal action at our sole discretion:
If you engage in Forbidden Trading Practices, we may, at our sole discretion:
If Forbidden Trading Practices are detected across multiple accounts (yours or others), we may cancel all related Services, terminate all contracts, and apply measures under Section 5.5 at our discretion.
If Forbidden Trading Practices occur in iTrade Funded accounts, the third-party funding partner may terminate their agreement with you and cancel your account. We are not liable for such decisions, as outlined in Section 7.
If you repeatedly engage in Forbidden Trading Practices after notification, we may permanently block access to all Services without refund or compensation.
We are not responsible for any real trading activities you conduct outside our Services, even if inspired by demo performance or data from the Client Section or Trading Platform.
Financial markets are volatile and subject to abrupt changes. Demo trading involves simulated risks, and past performance does not guarantee future results. You acknowledge that trading, even in a demo environment, carries inherent risks.
After paying the iTrade Challenge fee, you will receive login credentials for the Trading Platform via email or in the Client Section. The Challenge begins when you open your first demo trade. By opening the first trade, you expressly request full performance of the Services, waiving your consumer right to withdraw from the contract during the 14-day cooling-off period (see Section 12). If you do not activate the Challenge within 30 calendar days, access will be suspended. You may request reactivation within 6 months by emailing [email protected]. After this period, the Services will be terminated without refund.
To pass the iTrade Challenge, you must meet all of the following:
6.2.1. Open at least one demo trade on a minimum of four different trading days (only days with at least one opened trade count).
6.2.2. Ensure daily losses from closed trades do not exceed:
6.2.3. Ensure total losses from all trades do not exceed:
6.2.4. Achieve a total profit on closed trades of at least:
Additional details are available on the Website.
If you meet all Challenge conditions and comply with these GTC (especially Section 5.4), we will evaluate the Challenge as successful and provide free access to the iTrade Verification via email or the Client Section. We may decline evaluation if any trades remain open.
You activate the Verification by opening your first demo trade. If not activated within 30 calendar days, access will be suspended. You may request a one-time reactivation within 6 months by emailing [email protected]. After this period, the Services will be terminated without refund.
To pass the Verification, you must meet all of the following:
6.5.1. Open at least one demo trade on a minimum of four different trading days (only days with at least one opened trade count).
6.5.2. Ensure daily losses from closed trades do not exceed:
6.5.3. Ensure total losses from all trades do not exceed:
6.5.4. Achieve a total profit on closed trades of at least:
We will consider the Verification passed if:
If approved, you will be recommended for the iTrade Funded Program. We may decline evaluation if any trades remain open.
Failure to meet daily or total loss limits (Sections 6.2.2, 6.2.3, 6.2.4, 6.5.2, 6.5.3, 6.5.4) results in an unsuccessful Challenge or Verification. You will not gain access to further Services, and no refunds will be provided.
Recommendation for the iTrade Funded Program does not guarantee acceptance by a third-party funding partner. We are not responsible for their decisions, as outlined in Section 7.
Upon successful completion of the iTrade Challenge and Verification, you may be offered a contract by a third-party funding partner to participate in the iTrade Funded Program. Such agreements are solely between you and the funding partner. We are not a party to these contracts and assume no liability for their terms, execution, or outcomes.
By completing the Verification, you consent to the transfer of your personal data (e.g., name, email, KYC documents) to the funding partner for due diligence and onboarding purposes. We are not responsible for the partner’s handling of your data, which is governed by their privacy policy.
We are not liable for any decisions, actions, or omissions by the funding partner, including rejection from the Funded Program, account termination, or financial outcomes. You acknowledge that participation in the Funded Program is at your own risk.
The Website, Services, Client Section, and all associated content (e.g., texts, graphics, design, icons, images, audio/video, data, applications, collectively the “Content”) are protected by copyright and intellectual property laws in Ukraine and other jurisdictions. The Content is owned by us or our licensors. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Content solely for personal, non-commercial use in accordance with the Services’ purpose. You do not acquire ownership of any Content.
All trademarks, logos, trade names, and brand elements on the Website are owned by us or our licensors. These GTC do not grant you any rights to use them.
Both parties agree to act in good faith, avoid damaging each other’s reputation or legitimate interests, and resolve disputes amicably in accordance with these GTC and applicable law.
When using the Website or Services, you may not:
This section does not limit your non-waivable consumer rights under applicable law.
The Services and Content are provided “as is” with all faults and defects. To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
To the extent permitted by law, we are not liable for any direct, indirect, incidental, special, punitive, or consequential damages (e.g., lost profits, data loss, personal harm, property damage) arising from your use of the Services, reliance on Content, or interactions with third-party platforms or providers (e.g., trading platforms, payment processors, funding partners). If liability is imposed by a court or competent authority, it is limited to the amount you paid for the relevant Service.
We are not responsible for the performance, availability, accuracy, or compliance of third-party platforms or services used in connection with our Services. You use these platforms at your own risk, subject to their terms and privacy policies.
We may modify, replace, or remove any Service features or functionalities at any time without compensation, provided such changes do not materially affect Services already purchased.
We are not liable for failure to provide Services due to technical failures, cyberattacks, natural disasters, pandemics, war, legal restrictions, or other force majeure events beyond our control.
This section does not deprive you of mandatory consumer rights under applicable law.
If you violate these GTC, including but not limited to:
We may, without prior notice:
Repeated violations after notification may result in permanent suspension from all Services without refund or compensation.
All communication occurs electronically via your registered email address or the Client Section. Written electronic communication is considered equivalent to written communication.
For inquiries, contact us at [email protected]. We are not liable for delivery failures due to incorrect contact information, technical issues, or email filtering.
Communication is deemed effective upon sending by us.
If you successfully complete both the iTrade Challenge and Verification and receive your first funded payout from a third-party funding partner, we will refund the Challenge fee. Refunds are processed within 14 days using the original payment method (e.g., cryptocurrency wallet).
If you are a consumer, you may withdraw from the contract within 14 days without reason, provided you have not opened a demo trade. Opening a trade constitutes a request for full performance, waiving your withdrawal right under applicable law (e.g., EU Directive 2011/83/EU). To withdraw, email [email protected] before initiating any trades. A withdrawal form is available in the Client Section.
Eligible refunds will be processed within 14 days using the original payment method. You bear any associated transaction fees (e.g., blockchain fees for cryptocurrency refunds).
Our identity, address, and contact details are provided in Section 1.1.
The main characteristics of the Services are detailed on the Website and in Section 2.
Fees and payment terms are outlined in Section 3 and on the Website.
The contract is concluded in English and governed by the law of Cyprus, subject to mandatory consumer protections in your country of residence.
We do not participate in out-of-court dispute resolution systems. Disputes are resolved as per Section 14.
These GTC and the contract are governed by the laws of Cyprus, except where mandatory provisions of your country of residence apply to consumers.
Disputes should be resolved amicably. If no agreement is reached, they may be referred to competent courts in Cyprus. Consumers may also have access to dispute resolution mechanisms in their country of residence.
We may modify these GTC or Service parameters at any time. Changes will be published on the Website and notified via the Client Section or email at least 30 days before taking effect.
If you disagree with the changes, you may cancel your Client Section by emailing [email protected]. Continued use after the effective date constitutes acceptance of the new terms.
We use tracking and analytics tools (e.g., Meta Ads, Google Ads, Hotjar, Clarity) to analyze user behavior, improve Services, and deliver targeted advertising, as detailed in our Privacy Policy.
You can manage tracking preferences via our Website’s cookie consent mechanism or by adjusting browser settings. Opt-out options for specific platforms are provided in the Privacy Policy.
We may use third-party platforms (e.g., CRM or helpdesk systems) to collect feedback or bug reports. These platforms are subject to their own terms and privacy policies, and we are not liable for their performance or data handling, as outlined in Section 9.
The Services may include APIs to facilitate trading platform functionality or data integration. Your use of APIs is subject to these GTC and any applicable third-party terms. We are not liable for API performance or issues caused by third-party providers.
These GTC are effective from July 1, 2025, and replace any prior versions.
If any provision of these GTC is found invalid or unenforceable, the remaining provisions remain in full force and effect.
These GTC, together with the Privacy Policy and any referenced Website content, constitute the entire agreement between you and us regarding the Services.
For all inquiries, contact us at [email protected].
